Privacy policy: what data we process for your booking and what for

We process only the data needed to run your booking (name, email, WhatsApp number, accommodation in Cusco, number of travelers and date) and we use it to confirm it, coordinate the pickup and handle changes. Payment is processed by WeTravel; we never see or store your card details. We do not send newsletters and we do not pass data to third parties for commercial purposes.

Version 1.0, October 2026. Provisional document pending legal review. This is a translation for information; the Spanish version published on this page on the date of your booking is the one that prevails.

1. Data controller

Enjoy Peru Holidays EIRL, tax number 20600007204, Av. Tullumayo 111-B, Cusco, Peru. Contact for privacy matters: info@enjoyperuholidays.com or +51 994 822 637.

2. What data we process and where it comes from

Booking on WeTravel	Travelers’ names, email, phone, number of people, date, chosen departure and lunch. WeTravel processes the payment under its own privacy policy; the confirmation reaches us without the card details.
WhatsApp	Your number and whatever you write to us: availability, accommodation for the pickup, your train time, conditions we should know about. The contact form is not sent to any server of ours: it composes the message and opens it in your own WhatsApp.
Correo	Whatever you send to info@enjoyperuholidays.com.
This website	It uses no tracking cookies of its own and no forms that store data. The countdown and the dates are calculated in your browser. Adding analytics (GA4) is still to be decided; if it is added, it will be stated here and the appropriate consent will be requested.
Office map	The contact page embeds a Google Maps map, which may set its own cookies under Google’s policy.

3. What we use it for

To confirm the booking and send the receipt.
To coordinate the pickup time and point the night before and deal with issues on the day of the tour.
To handle changes, cancellations and refunds.
To comply with legal, tax and tourism registry obligations.
We do not use your data for newsletters, commercial profiling or advertising, and we do not sell or pass it to third parties for those purposes.

4. Who it is shared with

With WeTravel, for the charge and the refunds; with the guide and driver of your departure, who receive the traveler list, pickup accommodation and the minimum needed to look after you; with restaurants and licensed partner operators when they take part in your departure, only what is needed to provide the service; and with the authorities where a regulation requires it. Data on WhatsApp and Google Maps is also governed by those companies’ policies.

5. How long we keep it

Booking data, for as long as Peruvian tax and tourism regulations require. WhatsApp and email conversations, for as long as they are needed to handle your booking or a complaint. You can ask for them to be deleted sooner, except for what we must keep by law.

6. Your rights

Under Peru’s Personal Data Protection Act No. 29733 and its regulations, you can access your data, correct it, delete it or object to its processing by writing to info@enjoyperuholidays.com or to the office at Av. Tullumayo 111-B, Cusco, Peru, with a copy of your identity document. We reply within the periods the law sets. If you are not satisfied, you may turn to the National Authority for the Protection of Personal Data.

7. Security

Payment takes place on the WeTravel platform, under its security measures, and this website is served over HTTPS. We limit access to booking data to the operations team that needs it to look after you.

8. Minors

Bookings are made by an adult; the data of minors traveling on that booking (name and age) is processed solely for the service and any fares that may apply.

9. Changes to this policy

We will publish any change here with its version date. The policy that applies to your booking is the one in force on the date you made it.